Privacy Policy
At Sutherland Copper Traders, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.sutherlandmetalrecycling.com.au (the “Site”) or use our services.
1. Information We Collect
When you interact with our website or services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and address when you submit forms, request a quote, or contact us.
- Business Information: Company name, type of scrap metal, quantity, and other details related to our services.
- Technical Information: IP address, browser type, operating system, and pages visited on our Site for analytics purposes.
We collect this information to provide services, improve our website, and communicate with you efficiently.
2. How We Use Your Information
We use your personal and business information to:
- Respond to inquiries and provide quotes or service requests.
- Schedule scrap collection and related services.
- Process payments and issue invoices.
- Improve our website and services based on usage and feedback.
- Comply with legal and regulatory requirements.
We will never sell or rent your personal information to third parties.
3. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience, analyse site performance, and track visitor activity. You can adjust your browser settings to refuse cookies, though some features of the Site may not function correctly.
4. Sharing Your Information
We may share your information only with trusted third parties to provide our services, such as:
- Payment processors for transactions.
- Service providers assisting with scrap collection or logistics.
- Regulatory authorities if required by law.
All third parties are obligated to protect your data and use it only for authorized purposes.
5. Data Security
We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect against unauthorized access, loss, or misuse of your data.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal data, subject to legal or contractual obligations.
To exercise your rights, please contact us at:
Email: info@sutherlandmetalrecycling.com.au
Phone: 1300 418 862
Address: 73 Waratah St. Kirrawee NSW 2232
